CRM and Communication Masterclass
Your customers and their relationship with your company is key to the livelihood of your business. The modern consumer is becoming less price conscious and more customer experience focused. Your customers may be savvier and more demanding than ever before, but when you get things right you haven’t just won a customer, but a brand advocate.Discover the tools you need and how to use them to effectively communicate and market your business to new and existing clients. Learn how leveraging different communication channels can truly help your business excel, and how to remain compliant with GDPR and Brexit.
About the Sponsor
QContact is the complete communication platform for your business. We take all your calls, texts, emails, social media interactions, live chats and more into one unified platform. With deep two- way integration with platforms such as Shopify, WooComerce and Xero we can present a single unified timeline of your customer journey allowing you to give your customers a better and faster experience.