Theatre 8

Keynote 1 Keynote 2 Keynote 3 YBC Theatre 4 Buy A Business Theatre Theatre 6 BSU Marketing Theatre Theatre 8 Financial Services Theatre SME Marketing Theatre Theatre 14 Theatre 15

Wednesday 16th Novemeber

Thursday 17th May

speaker

11.00 - 11.30

Tad Ostrowski

Shareholders Agreements, GDPR, IP, Standard Terms & Conditions and Funding

This seminar will cover the key essentials for anyone running a business. Tad will cover the main points for them to bear in mind and he will highlight particular areas that need to be considered when running a business. This will appeal to Directors and owners of both small and large businesses as well as startups and established companies.

speaker

11.45 - 12.15

Paul Goldney

Secure your business from attack by cyber criminals

46% of UK businesses reported a cyber attack in 2017 with losses of £29 billion. Over half were an SME and many suffered from fraud, loss of reputation and fines. Hackers use complex, evolving technology to deliver phishing emails, viruses and ransomware. Traditional firewalls and antivirus will not protect your business. Learn how you can use cost-effective managed threat detection and response solutions to protect your business.

speaker

12.30 - 13.00

Bernardo Moya

Thinking Big

In life we are challenged with adversity and challenges. Having the right mindset, learning how to think and how to think big are key aspects of every successful Entrepreneur. Bernardo shares his story and what he has experienced working with the best in personal development industry.

speaker

13.15 - 13.45

Neville Beardsmore

The Secret to Delighting Customers and Maximising Customer Satisfaction

All customers bring two things which need either addressing or resolving: 1. their query and 2. emotion. Most staff are trained to handle the customer’s query, not their emotion, and therefore deal with the query or problem without pacifying, reassuring and relaxing the customer first, making it more challenging and longer to resolve. This seminar lets you in on the secrets to handling customers more efficiently and ultimately increase customer satisfaction and loyalty.

speaker

14.00 - 14.30

Paul Brown

How to Massively Increase Sales Without Increasing Overheads (Smashing New Markets with SALES AGENTS

Have you ever wondered how Pandora, Crocs and Hunter became household names? Did you know they used sales agents to get massive retail coverage? Sales agents could be the key to your expansion. In just 20 minutes I am going to tell you how you can massively increase your sales - without increasing overheads - and smash into new markets with sales agents. Can you afford NOT to attend this seminar

speaker

14.45 - 15.15

Konstantin Boyko

Benefits and challenges of P2P lending and other FinTech platforms

Online peer-to- peer lending platforms have made loans accessible to a wider audience through digital technologies. The volume of loan applications and approvals through these platforms is growing every year and is already measured in billions of pounds the UK. In this seminar, we’ll review common challenges faced by those starting and running P2P lending platforms and other FinTech solutions, and ways to effectively overcome them by using 3rd party providers.