Ilva Berzina

LTD "EXPgroup" Senior Associate and Consultant with 20 years of experience in Human Resources, and 9 years of experience as a Managing Partner in consulting business. Ilva Berzina has experience in working with local and international (UK, USA, German, Scandinavian) companies operating in real estate, engineering, construction, pharmacy, food and beverage manufacturing, metal and plastic processing and government-managed sectors.

5 Ways to deal with difficult people

Agility in understanding, adapting and managing our emotions day to day in order to guide effective thinking and meaningful behavior. This means that we need to understand our emotions, adapt our behavior, manage our emotions and take meaningful action to channel our behavior towards our goals and values.

Ilva Berzina will be speaking in the following theatres:

Theatre 9 - Wednesday 15.30 - 16.00: 5 Ways to deal with difficult people