Rachael Holden is the Business Support Team Manager at Devon, Somerset and Torbay Trading Standards Service and has enjoyed a thirteen year career as a Trading Standards Officer. Advising and enforcing on a wide variety of legislation Rachael is an experienced member of the Business Support Team and her responsibilities include development of the national business approval scheme – Buy With Confidence.
Measure Twice, Cut Once - Legal compliance as a driver for growth
While legal compliance is often seen as an annoyance or purely about ‘red tape’, much of the law can be used to help businesses improve their customer service, as well as prevent issues that may lead to costly civil lawsuits that could cripple a small business. Find out more about how compliance can be a driver for growth, and how using Trading Standards business support services can be a cheap way of avoiding major problems.