John is an IT professional with over 29 years of experience gained across several industries, including Retail, Pharmaceuticals, IT Services, Telecomms, Government and Defence. His first encounter with CRM was while working as a Regional IT Manager for a Finnish pharmaceutical, back in 2005. Upon his return to the UK, he formed Solutions Shared in 2007, initially focusing on providing IT support services to SMEs. Shortly afterwards, he discovered Microsoft Dynamics CRM (now called Microsoft Dynamics 365) and has been working with it ever since. These days, John’s primary focus is on delivering tailored business application solutions for SMEs, across a growing range of industries, enabling them to unlock efficiency, consistency and profitability.
Unlocking efficiency, consistency & profitability for your whole business
Traditionally, CRM (Customer Relationship Management) was a tool used only by the Sales department. Now, with advances in technology, and the need for businesses to share information across all departments, siloed “CRM for Sales” systems are being replaced by Business Application platforms from the likes of Microsoft and Salesforce.
Join this seminar to learn how a modern Business Application can drive efficiency, consistency and profitability across your entire business.